Gonna FAQ

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answers to all
your questions

ORDERS & SHIPPING

Where do you ship to?
We currently ship to customers within the United States. For international customers, our products may be available through our partner, selected retail partners. Sign up for our email and SMS to be the first to know about future expansions!
How can I cancel or change my order?
More details are available from the gonna support team. Email support@assidehome.com for help.
When will my order ship?
More details are available from the gonna support team. Email support@assidehome.com for help.
Can I expedite my shipping?
More details are available from the gonna support team. Email support@assidehome.com for help.
How much does shipping cost?
More details are available from the gonna support team. Email support@assidehome.com for help.
My package was marked as delivered, but it never arrived?
More details are available from the gonna support team. Email support@assidehome.com for help.
My favorite product is sold out. When will you restock?
More details are available from the gonna support team. Email support@assidehome.com for help.
Where else can I buy Gonna products?
More details are available from the gonna support team. Email support@assidehome.com for help.
Are there restrictions on the quantity of vitamins and supplements I can purchase?
More details are available from the gonna support team. Email support@assidehome.com for help.

SUBSCRIPTIONS

How do subscriptions work?
More details are available from the gonna support team. Email support@assidehome.com for help.
How do I manage my account information and/or subscription?
More details are available from the gonna support team. Email support@assidehome.com for help.
How can I change my subscription shipping frequency or cancel my subscription?
More details are available from the gonna support team. Email support@assidehome.com for help.

RETURNS & EXCHANGES

Can I return or exchange an item?
More details are available from the gonna support team. Email support@assidehome.com for help.
Can I return Gonna GLP-1 Daily™?
More details are available from the gonna support team. Email support@assidehome.com for help.

PRODUCTS & SCIENCE

What makes Gonna different from other natural products?
More details are available from the gonna support team. Email support@assidehome.com for help.
Where does Gonna manufacture its products?
More details are available from the gonna support team. Email support@assidehome.com for help.
Are Gonna products made in an allergen-free facility?
More details are available from the gonna support team. Email support@assidehome.com for help.
Are Gonna products vegetarian?
More details are available from the gonna support team. Email support@assidehome.com for help.
How often can I take Gonna products?
More details are available from the gonna support team. Email support@assidehome.com for help.
Can I take Gonna products if I’m pregnant or breastfeeding?
More details are available from the gonna support team. Email support@assidehome.com for help.
Do I need to take Gonna products with food?
More details are available from the gonna support team. Email support@assidehome.com for help.
Can I take my Gonna products together?
More details are available from the gonna support team. Email support@assidehome.com for help.
Can I take Gonna products with other supplements, or drugs/medications?
More details are available from the gonna support team. Email support@assidehome.com for help.
What is the shelf life of Gonna products?
More details are available from the gonna support team. Email support@assidehome.com for help.
How should I store my gummies?
More details are available from the gonna support team. Email support@assidehome.com for help.
Can I give Gonna to my children?
More details are available from the gonna support team. Email support@assidehome.com for help.

PRODUCT RESEARCH & TESTING

Are Gonna products clinically tested?
More details are available from the gonna support team. Email support@assidehome.com for help.
Does Gonna test on animals?
More details are available from the gonna support team. Email support@assidehome.com for help.

INQUIRIES

Where can I reach out for press?
More details are available from the gonna support team. Email support@assidehome.com for help.
Where can I discuss a product-related medical inquiry?
More details are available from the gonna support team. Email support@assidehome.com for help.

NEW YORK DIETARY SUPPLEMENT AGE RESTRICTION LAW

What is the New York Dietary Supplement Age Restriction Law?
More details are available from the gonna support team. Email support@assidehome.com for help.
What products are subject to the New York age restriction law?
More details are available from the gonna support team. Email support@assidehome.com for help.
Who does this law apply to?
More details are available from the gonna support team. Email support@assidehome.com for help.
Can I still purchase these products online if I live in New York?
More details are available from the gonna support team. Email support@assidehome.com for help.
Will my shipping cost increase?
More details are available from the gonna support team. Email support@assidehome.com for help.
What kind of age verification do I need to show upon delivery of my order?
More details are available from the gonna support team. Email support@assidehome.com for help.
Why does your age verification disclaimer state that I need to be over 21 to purchase when the law only requires that purchasers be 18 years of age or older?
More details are available from the gonna support team. Email support@assidehome.com for help.
What if I am not home when the mail carrier delivers my order?
More details are available from the gonna support team. Email support@assidehome.com for help.
Who should I reach out to if I have questions about this law?
More details are available from the gonna support team. Email support@assidehome.com for help.
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